Right of withdrawal & return – clear, fair & understandable
🔁 Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason - only applies to standard products without personalization .
The period begins on the day on which you (or someone on your behalf) physically received the product.
📝 Submit a revocation
Please send your cancellation by email (informally or using the following template) to:
✉ Email: shop@funstuff.at
📞 Phone: +43 676 9001845
Sample cancellation form (voluntary):
I hereby revoke the contract I concluded for the purchase of the following goods:
Ordered on:
Received on:
Name:
Address:
Date:
Signature (required for letters):
📦 Return & Refund
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Please only return items after contacting us in advance so that we can give you the correct return address (depending on the production location via Printful).
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The products must be unworn, unused and, if possible, in their original packaging .
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Return costs: You bear these yourself – except in cases of manufacturing defects or transport damage.
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Refunds will be made within 7 days of receipt of goods using your original payment method.
⚠️ Important information
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Personalized products (e.g. with your name, desired text or date) are excluded from the right of withdrawal (§ 18 FAGG), except in the case of errors .
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In case of manufacturing defects or damage, please report them within 7 days of delivery – ideally with a photo. We will arrange a replacement or refund at our expense.
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Returns without prior arrangement cannot be guaranteed to be processed.
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Unclaimed or undeliverable packages will be stored with our logistics partner for 30 days. Please contact us for redelivery—with new shipping costs, if necessary.