Right of withdrawal & return – clear, fair & understandable

🔁 Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason - only applies to standard products without personalization .

The period begins on the day on which you (or someone on your behalf) physically received the product.


📝 Submit a revocation

Please send your cancellation by email (informally or using the following template) to:

Email: shop@funstuff.at
📞 Phone: +43 676 9001845

Sample cancellation form (voluntary):

I hereby revoke the contract I concluded for the purchase of the following goods:

Ordered on:
Received on:
Name:
Address:
Date:
Signature (required for letters):


📦 Return & Refund

  • Please only return items after contacting us in advance so that we can give you the correct return address (depending on the production location via Printful).

  • The products must be unworn, unused and, if possible, in their original packaging .

  • Return costs: You bear these yourself – except in cases of manufacturing defects or transport damage.

  • Refunds will be made within 7 days of receipt of goods using your original payment method.


⚠️ Important information

  • Personalized products (e.g. with your name, desired text or date) are excluded from the right of withdrawal (§ 18 FAGG), except in the case of errors .

  • In case of manufacturing defects or damage, please report them within 7 days of delivery – ideally with a photo. We will arrange a replacement or refund at our expense.

  • Returns without prior arrangement cannot be guaranteed to be processed.

  • Unclaimed or undeliverable packages will be stored with our logistics partner for 30 days. Please contact us for redelivery—with new shipping costs, if necessary.

Submit Withdrawal Request

Please fill out the following form to submit your withdrawal request.

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